Our terms, in plain English
A clear summary of the deal when you use myHopscotch. The full Terms of Service (v1.6) are below/linked and are the version that legally applies. Where this summary and the full terms differ, the full terms win.
Where we are today
myHopscotch is not open yet. These are the terms that will apply when it opens. Joining the founding list (called the Waitlist in these terms) is covered by our Privacy Policy and does not commit you to anything.
The short of it
- You stay in charge. We give you documents built from expert-written, checked templates to save you time. You're still the registered childminder responsible for reviewing everything before you use it.
- Founding members: £14.99/month, all-access to the library, for your first year (12 months) from your first payment. After that, you continue at the standard price for your plan.
- You pay monthly through Stripe. Cancel any time.
- We protect your data (see the Privacy Policy). At launch we collect your details and your setting's — not children's.
- Our liability is capped at the fees you paid in the last 12 months (minimum £1,000).
- We can change these terms with 30 days' notice for anything material.
Who this is for
You need to be 18+, a registered childminder in England (or otherwise lawfully childminding in England), and able to agree to these terms. One account per setting. Keep your login safe and tell us if something looks wrong.
The waitlist
Free to join, no obligation to buy. We contact you when we open. Ask us to remove you any time.
Paying
- Fees are paid in advance through Stripe, in £ (GBP).
- No free trials.
- It auto-renews each period unless you cancel first.
- We can change standard prices with 30 days' notice — you can cancel before a change lands.
- Prices shown include VAT.
Founding members — the detail: your £14.99/month is fixed for your first 12 months from your first payment. During that year your price won't rise, and you get all-access to the in-platform library (everything across Hop, Skip and Jump — policies, templates, activities, menus, displays, training). All-access does not include the Chalk Box — those are separate one-off buys, at your member discount, never free. After your founding year, you move to the standard price. We'll remind you before that happens.
The Chalk Box (shop)
One-off buys, not a subscription — they don't renew. The shop opens after launch, for UK buyers only. Prices shown per item, include VAT, paid via Stripe. Members may see a discount at checkout — but a Chalk Box item is never free with a plan, the most any plan gives is money off. What you buy is licensed for your own setting only: you can print it and use it with your children, but you can't resell it, give it away, or share it to Facebook/WhatsApp groups, forums or shared drives. Each item is name-stamped to your setting.
Refunds and cancelling
- Cancel any time from settings or by email — it takes effect at the end of your current billing period.
- Subscriptions are non-refundable except where the law gives you a right to cancel, or where we've materially failed and had a fair chance to fix it.
- 14-day cancel right: if you're genuinely a consumer (many childminders are acting as a business, so this often doesn't apply), you have 14 days — but if you start using the service in that time, you agree we can begin, and the right ends once it's fully delivered.
- Chalk Box items are non-refundable once downloaded (they're delivered instantly), unless faulty or not as described. Downloading = you agree to immediate supply and give up the 14-day cancel right for that item.
Your content and ours
You own what you type in (your setting details); you give us a limited licence to use it to run the service. We never use it to train AI models. Everything myHopscotch is built from — the platform, brand, templates — stays ours; your subscription is a licence to use it while it's active, not ownership.
The important bit about the documents
Everything the service produces is a starting point. You must review every document before you use it, share it, or show it to Ofsted. It's not legal, regulatory, nutritional or safeguarding advice, and we don't guarantee any document meets Ofsted, EYFS or any other standard. You remain the childminder responsible to your regulator and the families in your care. We support your work — we don't replace your judgement.
Liability
Our total liability is capped at the greater of £1,000 or the fees you paid in the 12 months before a problem. We're not liable for lost profits, business or goodwill, or for regulatory fines from using a document without proper review. Nothing here limits liability for death or personal injury caused by our negligence, for fraud, or anything the law won't let us exclude.
Ending things
You can cancel any time (ends at the end of your billing period). We can suspend or end your account for serious breach, non-payment, or if your use creates real legal risk for us. We can close the service on 60 days' notice with a refund of any unused prepaid fees. When it ends, your access stops and we delete your data as set out in the Privacy Policy.
General
England & Wales law applies. Please email us first (hello@myhopscotch.co.uk) before any formal step — we reply within 5 working days.
This plain-English summary sits alongside the full Terms of Service v1.6, which is the legally binding version. Company number and registered office are shown in the full terms.
MYHOPSCOTCH TERMS OF SERVICE
Version 1.6 · October 2026
Where we are today
myHopscotch is not open yet. These are the terms that will apply when it opens. Joining the founding list (called the Waitlist in these terms) is covered by our Privacy Policy and does not commit you to anything.
The short version
These are the terms you agree to when you sign up for myHopscotch. Key points:
- You stay in charge. We produce documents personalised to your setting from expert-written, verified templates to save you time. You remain the regulated childminder responsible for reviewing everything before use.
- Founding members: £14.99/month, all-access, for your first year (12 months) from your first paid subscription. After your first year, your subscription continues at the standard price for the plan you choose.
- You pay a monthly subscription. Payments processed by Stripe. You can cancel any time.
- We protect your data. See our Privacy Policy. At launch we collect your details and your setting's details — not children's details.
- Our liability is capped at fees paid in the preceding 12 months, minimum £1,000.
- We can update these terms with 30 days' notice for material changes.
1. Who we are and what these terms cover
1.1 These Terms of Service ("Terms") are an agreement between you and MY HOPSCOTCH LTD (company number 17491343, registered in England and Wales, registered office 20 Carlton Park Avenue, London, England, SW20 8BL) ("myHopscotch", "we", "us", or "our").
1.2 These Terms govern your use of the myHopscotch website at myhopscotch.co.uk (the "Site") and the myHopscotch software-as-a-service platform (the "Platform"), together the "Service".
1.3 These Terms apply when you create an Account, purchase a Subscription or Digital Asset, or otherwise use the Service; by doing any of those you confirm you have read, understood, and agreed to these Terms, together with our Privacy Policy. Joining our pre-launch Waitlist is governed by our Privacy Policy and does not oblige you to purchase or use the Service. If you do not agree to these Terms, do not use the Service.
1.4 These Terms are written in English and governed by the law of England and Wales.
2. Definitions
"Account" means your user account on the Platform.
"Output" means any document, plan, menu, or other content the Platform produces in response to your setting details.
"Children's Data" means personal data relating to children in your care. At launch, the Service does not collect Children's Data. This definition applies only if and when a future feature involves such data (see 11.2).
"Chalk Box" or "Shop" means the à la carte area of the Service where individual digital assets are offered for one-off purchase, separately from a Subscription.
"Digital Asset" means an individual downloadable item (for example a display pack, activity pack, or keepsake template) purchased through the Chalk Box.
"Digital Asset Purchase" means a one-off purchase of a Digital Asset.
"Fees" means the subscription fees payable by you, as set out in your Subscription Plan.
"Founding Member" means a subscriber who joined during the founding-member period and holds a Founding Member Subscription Plan.
"Privacy Policy" means our Privacy Policy at myhopscotch.co.uk/privacy, as updated.
"Subscriber" means a user with a paid Account.
"Subscription Plan" means the plan you have selected, including applicable Fees, billing cycle, and features.
"User Content" means any content you input through the Service (your setting details).
"Waitlist" means our pre-launch waitlist for prospective users.
3. The Service
3.1 myHopscotch is a software platform that helps registered childminders in England produce compliance documents personalised to their setting from expert-written, verified templates, and activity plans, weekly menus, and related administrative outputs. The Service also includes the Chalk Box, an à la carte shop where you may purchase individual Digital Assets on a one-off basis without a Subscription. The Chalk Box opens after launch. When it opens, it is available to buyers in the United Kingdom only.
3.2 We may add, modify, or withdraw features over time. We will not remove a core feature you rely on without reasonable prior notice.
3.3 The Service is provided "as is" and "as available." We do not guarantee uninterrupted availability or that any Output will meet every regulatory requirement. See Section 10.
4. Eligibility and account
4.1 To subscribe you must be aged 18 or over; be a registered childminder with Ofsted (England), or otherwise lawfully providing childminding services in England; have legal capacity to enter these Terms; and provide accurate information during signup.
4.4 myHopscotch is designed for childminders using the Service for their childminding business. Where you purchase the Service wholly or mainly for purposes relating to your trade, business, craft or profession, you are not a "consumer" for the purposes of applicable consumer legislation. Where you do qualify as a consumer, any statutory rights that apply to you are unaffected by these Terms.
4.2 You are responsible for keeping your account credentials secure. Notify us immediately at hello@myhopscotch.co.uk if you suspect unauthorised access.
4.3 You may not share your Account. Each childminder operating a separate setting requires a separate Account unless a multi-setting plan is explicitly offered.
5. Waitlist
5.1 Joining the Waitlist is free. You are not obliged to subscribe when the Service becomes available.
5.2 We will contact you when we open access. You may then choose whether to create a paid Account.
5.3 We process your Waitlist data as our Privacy Policy sets out. You can remove yourself at any time by emailing hello@myhopscotch.co.uk.
6. Subscription, fees, and billing
6.1 Subscription Plans. We offer subscription plans as described on the Site. Features and Fees for each plan are set out at signup.
6.2 Payment. Fees are payable in advance and processed by Stripe. By subscribing you authorise Stripe to charge your payment method in the currency indicated (GBP) at your billing frequency.
6.3 No free trial. We do not offer free trials. Your statutory cancellation rights are set out in section 6B.
6.4 Auto-renewal. Your Subscription renews automatically at the end of each billing period at the then-current Fee, unless you cancel before the end of the current period.
6.5 Price changes — standard plans. We may change standard Fees on 30 days' email notice. If you do not accept a change, you may cancel before it takes effect.
6.6 Founding Member price — special terms
If you are a Founding Member, the following apply in addition to the rest of Section 6:
6.6.1 Your Founding Member price of £14.99/month is fixed for the first 12 months from the date of your first paid subscription (the "Founding Year"). During the Founding Year your Fee will not increase, and you have all-access to the subscription features and content ordinarily included across the Hop, Skip and Jump plans during your Founding Year — including policies, templates, activities, menus and member training. For clarity: The Chalk Box is a separate shop. Chalk Box Digital Assets — including paid display and printable packs — are not included in any Subscription and are purchased separately, subject to any applicable member discount (see §6A).
6.6.2 After the Founding Year ends, your subscription continues at the standard published price for the plan you select. There is no founding discount beyond the Founding Year.
6.6.3 The Founding Year price applies for your first 12 months of continuous subscription. If you cancel during the Founding Year, you may resubscribe at the standard rate then applicable.
6.6.4 We will remind you before your Founding Year ends that standard pricing will then apply.
6.7 Refunds. Refunds are set out in section 6B (Refunds and Cancellations).
6.8 Consumer right to cancel. Your consumer right to cancel is set out in section 6B (Refunds and Cancellations).
6.9 Taxes. Prices shown on the Site are inclusive of any applicable VAT.
6A. Digital Asset Purchases (The Chalk Box)
6A.1 Availability. The Chalk Box opens after launch. When it opens, Digital Assets are sold to buyers in the United Kingdom only. We may decline or refund any purchase that appears to originate outside the UK.
6A.2 One-off purchase. A Digital Asset Purchase is a single payment, not a Subscription. It does not renew.
6A.3 Price and payment. Prices are shown per asset at checkout, in GBP, inclusive of any applicable VAT, and are processed by Stripe (see Privacy Policy). Where you hold an eligible subscription (including a Founding Membership), member pricing may apply and will be shown at checkout. A Chalk Box asset is never included free with any subscription — the most any plan provides is a discount on the price of a paid purchase.
6A.4 Licence to use a Digital Asset. On purchase, we grant you a limited, non-exclusive, non-transferable, non-sublicensable licence to use the Digital Asset for your own childminding setting's internal purposes only. You may print it and use it with the children in your care. You may not: resell it; give it away or redistribute it for free; share it to Facebook groups, WhatsApp groups, childminder forums, or any other group or platform; upload it to any other website or shared drive; use it in a setting that is not your own; or present it as your own work. Free sharing is prohibited on the same terms as resale — passing a pack to others without charge breaches this licence just as reselling does. Each Digital Asset is name-stamped to your setting.
6A.5 Your responsibility. As with all Output (§10), a Digital Asset is a resource for your use — you remain the registered childminder responsible for reviewing it before use.
6A.6 Refunds and cancellation. Refund and cancellation rights for Digital Asset Purchases are set out in section 6B (Refunds and Cancellations).
6B. Refunds and Cancellations
This section sets out all refund and cancellation rights, for both subscriptions and one-off Chalk Box purchases.
Subscriptions
6B.1 Refunds. Subscription Fees are non-refundable except (a) where you exercise a consumer right to cancel under 6B.2, or (b) where we have materially failed to provide the Service and you have given us a reasonable opportunity to correct the failure.
6B.2 Consumer 14-day right to cancel. If you are a consumer under the Consumer Contracts Regulations 2013, you normally have 14 days from entering into your Subscription to cancel without giving a reason. If you ask us to begin providing the Service during that period and then cancel before the end of the 14 days, we may charge you a proportionate amount for the Service provided up to cancellation, where the law permits. This right is separate from your ability to cancel your Subscription at any time under section 14.1.
Chalk Box (one-off digital assets)
6B.3 Refunds. Because Digital Assets are delivered immediately and cannot be returned, Digital Asset Purchases are non-refundable once downloaded, except where the asset is faulty or materially not as described, or where you cancel validly under 6B.4 before downloading.
6B.4 Consumer right to cancel — digital content. If you are a consumer, you normally have 14 days to cancel. Because a Digital Asset is downloadable digital content supplied immediately, by choosing to download it you expressly consent to immediate supply and acknowledge that you lose your 14-day right to cancel once the download begins.
7. Acceptable use
You agree not to use the Service to: infringe any law or regulation; infringe any third-party rights; upload malicious code; attempt to gain unauthorised access to the Service or its infrastructure; use the Service for any purpose other than your own registered childminding setting's internal business; resell or make the Service available to third parties; or use any Output as the sole basis for any safety-critical decision without independent human review.
8. User Content
8.1 You retain ownership of User Content you input. You grant us a limited licence to process it to provide the Service.
8.2 You warrant that you have the right to input all User Content and that doing so does not infringe any third-party rights or applicable law.
8.3 We will not use User Content to train AI models or for any purpose other than providing and improving the Service. See our Privacy Policy.
9. myHopscotch IP and your licence
9.1 The Platform, Site, trade marks, brand assets, underlying software, template library, and all other intellectual property in the Service are owned by or licensed to myHopscotch. Digital Assets purchased through the Chalk Box remain owned by or licensed to myHopscotch; your purchase grants only the internal-use licence in 6A.4 and transfers no intellectual property to you.
9.2 We grant you, for as long as your Subscription is active, a limited, non-exclusive, non-transferable, non-sublicensable licence to use the Service for your own childminding setting's internal business purposes.
9.3 Nothing in these Terms transfers any intellectual property in the Service to you.
10. Output — your responsibility and our disclaimers
10.1 Output is a starting point for your use. You must review every Output before using it in practice or sharing it with children, parents, your team, or Ofsted.
10.2 Output is not regulatory advice. Nothing in the Service constitutes legal, regulatory, nutritional, medical, safeguarding, or professional advice.
10.3 No guarantee of compliance. We do not warrant that any Output will satisfy the requirements of Ofsted, the EYFS framework, any nutritional standard, or any other body.
10.4 Known limitations. Templates are expert-written and verified, but you know your setting best — an Output may need adapting for your specific circumstances. You accept this.
10.5 You remain the registered childminder responsible to your regulator and to the parents and children in your care. myHopscotch supports your work; it does not replace your professional judgement.
11. Privacy and data protection
11.1 Our Privacy Policy sets out how we collect, use, and protect personal data. Please read it before using the Service.
11.2 At launch, the Service collects your details and your setting's details — not personal data about individual children. If a future feature involves you entering personal data about children, parents, staff, or other third parties, you will be the data controller and we will be your data processor, governed by a Data Processing Agreement, and we will update our Privacy Policy before that processing begins.
11.3 In the event of a personal data breach affecting data we process, we will notify affected parties as required by law and, where we act as your processor, notify you within 48 hours of becoming aware.
12. Warranties
12.1 We warrant that we will provide the Service using reasonable skill and care, in accordance with these Terms and applicable law, and in substantial conformity with the feature descriptions on the Site at the time of subscription.
12.2 Except as set out in 12.1, all other warranties are excluded to the fullest extent permitted by law.
13. Liability
13.1 Cap. Subject to sections 13.3 and 13.4, our total aggregate liability to you arising out of or in connection with these Terms or the Service, whether in contract, tort (including negligence), breach of statutory duty or otherwise, shall not exceed the greater of (a) £1,000 and (b) the total Fees paid by you in the 12 months immediately preceding the event giving rise to the claim.
13.2 Excluded losses. We shall not be liable for loss of profits, revenue, or anticipated savings; loss of business or goodwill; loss of opportunity; indirect or consequential loss; or regulatory fines or penalties imposed on you arising from your use of any Output without adequate review.
13.3 Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence; fraud; or any liability that cannot lawfully be excluded.
13.4 Statutory rights. If you are legally a consumer, nothing in these Terms excludes or restricts any right or remedy you have under applicable consumer law. Nothing in this Section 13 excludes or restricts any liability or remedy to the extent that doing so is prohibited by law.
14. Term, cancellation, and termination
14.1 Your right to cancel. You may cancel at any time from account settings or by emailing hello@myhopscotch.co.uk. Cancellation takes effect at the end of your current billing period. See Section 6B (Refunds and Cancellations) and 6.6.3.
14.2 We may suspend or terminate your Subscription for material breach, non-payment, or if your continued use creates a material legal or regulatory risk for us.
14.3 We may terminate the Service on not less than 60 days' written notice, with a refund of any Fees paid in advance for the unused portion.
14.4 On termination, your licence ends; access to the Platform is disabled; and we delete your personal data as set out in the Privacy Policy.
15–18. General terms
15.1 These Terms, together with the Privacy Policy, constitute the entire agreement between us in relation to the Service.
15.2 You may not assign your rights or obligations without our prior written consent. We may assign ours to an affiliate, successor, or acquirer.
15.3 If any provision is found unenforceable, the remainder continues in full force.
15.4 These Terms are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction, subject to your rights as a consumer in your country of habitual residence.
15.5 Complaints first. Please email hello@myhopscotch.co.uk before starting formal proceedings. We respond within 5 working days.
Contact us
MY HOPSCOTCH LTD
Email: hello@myhopscotch.co.uk · Website: myhopscotch.co.uk
Company number: 17491343 · Registered office: 20 Carlton Park Avenue, London, England, SW20 8BL
myHopscotch — setting-personalised policies and guidance, activity planning connected to the EYFS, weekly menus and related childminding resources · myhopscotch.co.uk